Privacy Policy

ResidualMatch respects your privacy and is committed to protecting the personal information collected through our website and platform. This Privacy Policy describes the information we collect, how we use it, and the choices you have regarding that information.

This policy applies to all visitors to our website, registered users, buyers, sellers, and users of our valuation tools and related services (collectively, the "Platform").

We collect the following categories of information.

Personal information

• Name
• Company name
• Email address
• Phone number
• Job title

Business information

• Payment portfolio information
• Monthly residual
• Processing volume
• Merchant count
• Portfolio characteristics
• Buyer acquisition criteria

Technical information

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring websites
• Cookies
• Analytics data

Communications

• Contact form submissions
• Emails
• Support requests

Information collected may be used to:

• Operate the Platform
• Respond to inquiries
• Provide valuation tools
• Match buyers and sellers
• Improve Platform functionality
• Analyze website usage
• Prevent fraud
• Comply with legal obligations
• Send transactional emails
• Send marketing emails where permitted by law, with the ability to unsubscribe at any time

ResidualMatch does not sell personal information.

Information may be shared:

• With service providers that help us operate the Platform
• When facilitating introductions between buyers and sellers, only as appropriate for the transaction
• When required by law or legal process
• During a merger, acquisition, financing, or sale of all or part of our business

ResidualMatch uses cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Measure traffic
• Analyze Platform usage
• Improve user experience

You may disable cookies through your browser settings, although some features of the Platform may not function properly as a result.

We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect.

No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

We retain information only as long as reasonably necessary to:

• Operate the Platform
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Subject to applicable law, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information where appropriate
• Removal from marketing communications

To make a request, contact us at info@residualmatch.com. We may need to verify your identity before responding.

Our website and Platform rely on trusted third-party providers, which may include:

• Website hosting
• Analytics providers
• Email providers
• Authentication providers

Those providers maintain their own privacy policies governing how they handle information they process on our behalf.

The Platform is intended for business users and is not directed to children under the age of 18. We do not knowingly collect personal information from children.

ResidualMatch is operated from Canada. Information we collect may be processed or stored in jurisdictions outside your country of residence, which may have different data protection rules than your home jurisdiction.

We may update this Privacy Policy from time to time. Changes become effective upon publication on this page. The "Last updated" date above will reflect the most recent revision.

For questions about this Privacy Policy or our handling of your information, contact us at: