1. Introduction
ResidualMatch respects your privacy and is committed to protecting the personal information collected through our website and platform. This Privacy Policy describes the information we collect, how we use it, and the choices you have regarding that information.
This policy applies to all visitors to our website, registered users, buyers, sellers, and users of our valuation tools and related services (collectively, the "Platform").
2. Information We Collect
We collect the following categories of information.
Personal information
- Name
- Company name
- Email address
- Phone number
- Job title
Business information
- Payment portfolio information
- Monthly residual
- Processing volume
- Merchant count
- Portfolio characteristics
- Buyer acquisition criteria
Technical information
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring websites
- Cookies
- Analytics data
Communications
- Contact form submissions
- Emails
- Support requests
3. How We Use Information
Information collected may be used to:
- Operate the Platform
- Respond to inquiries
- Provide valuation tools
- Match buyers and sellers
- Improve Platform functionality
- Analyze website usage
- Prevent fraud
- Comply with legal obligations
- Send transactional emails
- Send marketing emails where permitted by law, with the ability to unsubscribe at any time
6. Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain information only as long as reasonably necessary to:
- Operate the Platform
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. User Rights
Subject to applicable law, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of information where appropriate
- Removal from marketing communications
To make a request, contact us at info@residualmatch.com. We may need to verify your identity before responding.
9. Third-Party Services
Our website and Platform rely on trusted third-party providers, which may include:
- Website hosting
- Analytics providers
- Email providers
- Authentication providers
Those providers maintain their own privacy policies governing how they handle information they process on our behalf.
10. Children's Privacy
The Platform is intended for business users and is not directed to children under the age of 18. We do not knowingly collect personal information from children.
11. International Users
ResidualMatch is operated from Canada. Information we collect may be processed or stored in jurisdictions outside your country of residence, which may have different data protection rules than your home jurisdiction.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Changes become effective upon publication on this page. The "Last updated" date above will reflect the most recent revision.
13. Contact
For questions about this Privacy Policy or our handling of your information, contact us at:
ResidualMatch
Email: info@residualmatch.com
This Privacy Policy is provided as a general template and should be reviewed by qualified legal counsel before being relied upon in production.
