Salesforce.com
Legal name: Salesforce.com, Inc.
Salesforce.com offers an AI-powered Agentic CRM platform designed to enhance customer interactions and automate business processes. It integrates AI agents with solutions like Data 360, Customer 360, and Agentforce to support businesses across various industries.
Overview
Salesforce.com is listed as a merchant servicer in the payments ecosystem operating in United States.
Salesforce.com provides an Agentic CRM, which integrates AI to support customer interactions. The company offers a platform designed to enable businesses to operate as an "Agentic Enterprise" by utilizing AI agents for tasks like customer service, lead generation, and routine work. Its platform connects data, models, and workflows with built-in trust. Key components include Data 360, which connects systems, manages data, and unifies customer context, and Customer 360, which provides business logic, workflows, and processes. Agentforce is presented as an AI-powered workforce that reasons, acts, and improves processes, trained on business data and governed by rules.
Company Details
- Company Type
- Merchant Servicer
- Service Provider Types
- Merchant Servicer
- Validation Types
- PCI DSS
Capabilities
- Products
- Agentic CrmClaudeforceAgentforceSlackTableauCustomer 360Data 360
- Industries Served
- Live Nation (entertainment)F1 (automotive/sports)Vivint (smart Home/security)Shark Ninja (consumer Goods)Engie (energy)Bouygues (conglomerate/construction)Ly Corporation (technology/social)the Adecco Group (staffing/hr)Pepsico (food & Beverage)Penfed (financial Services)Pacers (sports)Uchicago Medicine (healthcare)Siemens (industrial/tech)Pandora (jewelry)
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